At Benham we manage risk throughout our entire process and deploy a number of tools to ensure that all risk has been considered and where required, mitigating actions introduced.

Our robust Contract Review process takes into consideration PFMEA on all product, and where applicable PPAP and APQP. We use these tools to engineer quality into the manufacturing process, in order to reduce the likelihood of non-conforming product and ensure that the customer requirement is understood and achieved.

To further establish this ethos, Benham’s strategy is to move towards a zero defects culture, utilising the tools that are currently being used, including Process Control Plans, SPC, lean tools and problem solving methodologies and investing in technology and further processes that will enable us achieve this target.